The Serenity Membership
Taking care of your body helps keep you at your best, but you’ve got to make it a regular thing. Our memberships help you do more of what you and your body love!
£45 per month (SAVE £5!)
Only a 6 month contract, then becomes a 1 month rolling contract!
You Receive as a Serenity Member:
1 x 60 Minute Customised Massage or Skincare Session per month
£5 Member Discount on any further visits
£10 Member Discount on Gift Vouchers
Free Treatment Upgrades when you refer friends to join
– 15mins free upgrade (refer a new client)
– 30mins free upgrade (refer a new member)
10% Discount on Products
Subscribe via Direct Debit (payment on 1st of each month)
You will also receive an email reminder after each payment so you remember to book in your monthly treatment.
How it works
You pay an automatic monthly payment which entitles you to 1 x 60 minute treatment per month, fixed percentage discount on any additional treatments taken on seperate visits that subscription month, and the other membership benefits detailed. It is a 6 month membership commitment, and then it becomes a rolling membership that can be cancelled with 1 month notice. This is an option for those of you who want to make massage a regular part of your self-care, and a way to make it more affordable for you.
Membership Terms & Conditions:
Minimum contract length is 6 months, after which this will become a rolling contract requiring 1 month’s notice of cancellation.
Membership benefits begin from your first payment. No cash value:- once a payment has been credited to your account, this cannot be reversed or refunded.
Monthly member’s massages not used within 35 days will expire. Member’s massages may not be used by a third party.
Members may upgrade the length of their inclusive member’s treatment, for the standard price difference as per the normal full treatment prices in force at the time. Member’s discount may not be used in conjunction with other offers, such as monthly specials or block discounts, unless specified. Only valid for treatments taken by the member: discount is not transferable to another person.
Members who have recommended another person to join the membership will receive a 30 minute treatment upgrade on their monthly membership treatment, only once the new recommended member has paid their first months membership.
Not valid for Fertility Massage. £5 supplement for Lava Shell Massage or Light Therapy Add-Ons,
Memberships are paid monthly by Direct Debit.
Memberships are non-transferable, and attempted use by any person other than by the member may result in the cancellation of that membership with no refund unless otherwise stated.
Membership fees are non-refundable.
Memberships are legally binding contracts and represent a commitment to pay all fees.
It is the member’s responsibility to ensure that all monthly membership fees are paid in full. Failure to pay will result in a lapse of membership privileges until payment is made good and a suitable payment method is set up.
Termination of the membership contract before the minimum contract term is at our discretion, and will incur an administration/cancellation fee equal to one (1) month’s membership.
We reserve the right to refuse any application for membership, or to terminate a membership for any reason.
The applicant will comply with the rules relating to the use of the Clinic. This will include the cancellation, either in person or by telephone or by text message, of all bookings that the member is unable to attend, by providing a full 24 hours cancellation notice before the booking date and time. We reserve the right to immediately cancel or suspend any membership without refund due to a no-show or late cancellation.
All services are subject to availability.
We reserve the right to review monthly membership fees, giving 14 days notice of any proposed increase.
Sapphire & Emerald Members:
Please note: Any 30min Friends & Family passes from the previously available Sapphire/Emerald Memberships must be requested by 31st January 2018, and used by 28th Feb 2018. Use is subject to adequate availability with a member of staff, subject to management discretion, and is not available for use with contractors. 1st pass available after 6th Direct Debit payment (Sapphire & Emerald), and 2nd pass available after 12th Direct Debit payment (Sapphire only).